University Services to the Students: Analysis of the Main Satisfaction Indices

Authors

  • Elvira Martini University of Sannio, Benevento, Italy
  • Francesco Vespasiano University of Sannio, Benevento, Italy

DOI:

https://doi.org/10.13136/isr.v5i3.111

Keywords:

knowledge society, student services, employment status

Abstract

Education of students is an essential task in the innovated organization of the university missions and it is the most challenging one because, through the formation of knowledge and skills transferred to young graduates, it significantly contributes to the socio-economic and cultural development of territories, contributing to the construction of the knowledge society, at the same time.

The aim of this paper is to analyze the main services that Italian universities offer their students, starting with the essential services to get to those that provide a special care and attention to the educational life of each student. The analysis has been conducted through web browsing and it has allowed to develop an index for the comparison of the universities and their classification according to the services of care and attention reserved for students.

Author Biographies

Elvira Martini, University of Sannio, Benevento, Italy

Department of Law, Economics, Management and Quantitative Methods

Francesco Vespasiano, University of Sannio, Benevento, Italy

Department of Law, Economics, Management and Quantitative Methods

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Published

04.12.2015

How to Cite

Martini, E., & Vespasiano, F. (2015). University Services to the Students: Analysis of the Main Satisfaction Indices. Italian Sociological Review, 5(3), 293. https://doi.org/10.13136/isr.v5i3.111

Issue

Vol. 5 No. 3 (2015)

Section

Articles

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