Inter-Services Communication in Child Welfare: The Interplay of Age, Work-group Identification, Trust and Self-efficacy

Authors

  • Sabrina Berlanda University of Verona, Italy
  • Monica Pedrazza University of Verona, Italy
  • Luca Mori University of Verona, Italy
  • Federica de Cordova University of Verona, Italy
  • Marta Fraizzoli University of Verona, Italy

DOI:

https://doi.org/10.13136/isr.v8i1.222

Keywords:

professional communication, work-group identification, self-efficacy

Abstract

The present study involves 157 social workers employed in two public child welfare agencies of North-East Italy. Recent approaches (Pedrazza, Berlanda, 2017; Pedrazza, Sartori, Berlanda, 2017) show that social work in child welfare agencies requires communication skills and social competence, such as work-group identification and trust. These studies show that perceived self-efficacy represents an important element of inter-service communication. The aim of our study is to attempt to identify the role of age, work-group identification and trust in predicting social workers’ self-efficacy in emotion regulation, procedural self-efficacy, self-efficacy in seeking support, and self-efficacy in professional communication. Assuming the causal relationship between variables, we propose multiple linear regression analysis in order to identify antecedents of self-efficacy.

Author Biographies

Sabrina Berlanda, University of Verona, Italy

Department of Human Sciences

Monica Pedrazza, University of Verona, Italy

Department of Human Sciences

Luca Mori, University of Verona, Italy

Department of Human Sciences

Federica de Cordova, University of Verona, Italy

Department of Human Sciences

Marta Fraizzoli, University of Verona, Italy

Department of Human Sciences

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Published

31.01.2018

How to Cite

Berlanda, S., Pedrazza, M., Mori, L., de Cordova, F., & Fraizzoli, M. (2018). Inter-Services Communication in Child Welfare: The Interplay of Age, Work-group Identification, Trust and Self-efficacy. Italian Sociological Review, 8(1), 103. https://doi.org/10.13136/isr.v8i1.222

Issue

Vol. 8 No. 1 (2018)

Section

Articles

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