The Sociodigital Walkthrough: Studying the Nexus Between Social Characteristics and Material Technicalities on a Healthcare Application

Authors

  • Francesco Amato University of Naples “Federico II”
  • Biagio Aragona University of Naples “Federico II”
  • Mattia De Angelis University of Naples “Federico II”

DOI:

https://doi.org/10.13136/isr.v14i10S.741

Abstract

The walkthrough method originated from the field of software development but may be employed in several social research designs. However, its applications in the social sciences still need to be developed and consolidated.

This article presents an application of the walkthrough method, called the Sociodigital walkthrough (SDW), to the study of human-machine interaction (HMI) within the Campania in Salute smartphone application, which provides all public healthcare services in the Campania region of Italy.

We argue that this method allows the researcher to engage with the materiality of technology. Furthermore, it is relevant for analysing the interaction between the individual and the digital environment.

The Sociodigital walkthrough could be employed for other exploratory studies on digital platforms and prove interesting if used in digital research designs.

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Published

28.07.2024

How to Cite

Amato, F., Aragona, B., & De Angelis, M. (2024). The Sociodigital Walkthrough: Studying the Nexus Between Social Characteristics and Material Technicalities on a Healthcare Application. Italian Sociological Review, 14(10S), 809–824. https://doi.org/10.13136/isr.v14i10S.741

Issue

Vol. 14 No. 10S (2024)

Section

Articles

License

Copyright (c) 2024 Francesco Amato, Biagio Aragona, Mattia De Angelis

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